Audiovisual accessibility

The best audiovisual accessibility experience.

Captions, sign language, audio description and audio-assist synced by the film's own audio — in any theater, from Brazil to the world.

An ETC Filmes group company

Built by those who understand audiovisual accessibility best in Brazil.

For decades, ETC Filmes has produced audio description, captioning and sign language for Brazilian audiovisual. PingPlay is the next step: bringing all that expertise inside the experience, with proprietary technology.

Discover ETC Filmes

Accessibility layers

Five features, one complete experience

Every title can reach all audiences — people who are blind, deaf, hard of hearing, or who speak another language.

Audio description

Turns visual information into audio, interleaved with the dialogue, for blind and low-vision audiences.

Descriptive subtitles

Describe in words all the sound information: dialogue, ambience, effects and music.

Sign language (Libras)

A video window with interpretation in Brazilian Sign Language for deaf and hard-of-hearing audiences.

Audio-assist

Boosts the dialogue channels for viewers with mild hearing loss.

Multilingualism

Audio and subtitles in other languages for your content, ready for new markets.

What only PingPlay has

Highlights that go beyond the app

Technology, hardware and community working together for real accessibility.

Glasses that end the two-screen problem

Today, people who need captions or audio description split their attention between the film and their phone screen. With PingPlay glasses, the feature appears right in their field of view — no second screen, no looking away from the film.

Learn more at QueroNoPingPlay.com →

Acesso na Tela ecosystem

Integrated with Acesso na Tela, the portal that shows where and when to watch accessible films in theaters — connecting title, session and audience in one place.

See Acesso na Tela →

Training for theaters

We train theater teams to operate and guide the public. A complete solution designed for the whole audiovisual chain — distributor, exhibitor and viewer.

Talk about training →

Session information

Full circuit for each film, with showtimes and screens across all locations.

Accessible trailers

Trailers with accessibility so audiences can experience the title before release.

100% Brazilian

Built for the reality of national projects — and ready to scale globally.

Monthly reports

Audience, usage and content data so you can track results and decide.

Content protection

International-grade security

Your content protected at every step — the film (image and sound) never passes through the app.

Geolocation lock

Content is only accessed in the theaters where the film is showing.

TPN Gold Shield

The highest security level in the global audiovisual industry.

End-to-end encryption

Protection of data in transit, from server to device.

DRM

Rights management that prevents unauthorized copying and redistribution.

How it works

Syncs by audio, in seconds

Select the film

The viewer picks the title in the app, among those available in the catalog.

Download the resources

Accessibility resources are downloaded beforehand, on any secure Wi-Fi.

Press play

The app listens to the theater's audio, syncs in seconds and delivers the chosen resource.

Internet is only needed to download the resources — syncing in the session is local, via the microphone, using no data.

Cover of the How PingPlay works video How it works
Tutorial videos

PingPlay in practice

A quick tour of the app — from first access to in-session use.

Frequently asked questions

Frequently asked questions

Installation and requirements

The app is designed for both Android and iOS. To download it, go to your phone's app store.

When you download the accessibility resources, the files take up space on your phone. When no longer needed, they are deleted automatically 24h after download — and you can also delete them manually.

The app is optimized for the lowest possible consumption. Prolonged use may consume more battery due to the screen brightness recommended for better visibility during use.

You can download the accessibility files on any secure Wi-Fi before the film — even from home. If you choose to download over your data plan, then it will use data.

Technical issues and syncing

To download content, the app needs a stable connection. Check your internet and try again. If the error persists, contact our support channel.

When triggered, the app records segments of the surrounding audio and compares them to deliver accessibility at the exact moment. Protective cases and headphones with built-in microphones can interfere with capture.

Close and restart the app. Make sure the microphone is active and unblocked. If it persists, fully uninstall and reinstall it on your device.

App content

The app never provides the film. After audio recognition and a sync check, only the title's accessibility resources are released to the user.

Yes — the resources sync in any theater and session where the film is showing. Remember to download the resources for the version you'll watch (dubbed or subtitled).

No. Producing the resources is the responsibility of the films' producers and/or distributors. PingPlay is the platform that displays them securely.

Versions and features

Some titles have two versions: dubbed and subtitled. You need to have downloaded the same version you'll watch, ensuring the resource stays in sync with the content.

Because each version has different audio (Portuguese and a foreign language), the app only recognizes and syncs if the downloaded version matches the one being shown.

In the subtitled version, besides audio description, the resource includes dubbing or Voice Over (an interpreted reading of the subtitles), so blind audiences have full access to the dialogue.

The difference may be technical (frame rate) or in film versions with some content edits and/or vignettes.

If you still have questions, get in touch with us.

Talk to PingPlay

Your content can reach many more people.

Schedule a conversation with our team and discover everything PingPlay can do to expand your content's reach and accessibility.